At One&Only Palmilla guests are looked after with genuine hospitality and discreet service, touched by the freshness of local warmth and charm. To enhance your stay we have outlined a few items you may find helpful prior to arriving at One&Only Palmilla and during your visit with us.

Passport control
All persons, including U.S. citizens, are required to present a valid passport in order to enter Mexico.

Language
English is the primary language spoken at the resort. Staff members are fluent in both English and Spanish.

Weather
This part of Mexico enjoys sunshine most of the year, and the weather in Los Cabos is very comfortable with most days filled with warm sunshine and low humidity. Average highs range from the mid-70s in the winter months, to the mid-90s in the summer months when humidity can also be higher.

Currency
The peso is the official currency of Mexico. As a result of a change in Mexican regulations, One&Only Palmilla can no longer accept settlement of any bills in US dollars. Instead, all accounts need to be settled by credit card.

Accepted Credit Cards
We accept the following credit cards on resort:

American Express
Visa
Master Card
Union Pay

Check-in and Check-out
Check-in is at 3pm and check-out is 12pm.

Electricity
Electricity is supplied at 120 volts. Adaptors are available.

Internet access
Every guest room and suite features complimentary high-speed, wireless internet access. Wi-Fi service is also available at various locations throughout the resort.

Time zone
Los Cabos, Mexico is located within the U.S. Mountain Standard Time Zone.

One&Only Palmilla GDS Codes:
Amadeus OOSJD459
Sabre OO39584
Galileo OO52642
Worldspan OO7883
Pegs OO23856