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Frequently Asked Questions

  • What are your hours of operation?
    We are open daily from 8:00am to 8:00pm.

  • Is a reservation required for court usage?
    Yes, we highly recommend making a reservation prior to visiting the Tennis Club. Use of the courts are available with a reservation only.

  • What is the best way to make a reservation?
    There are several ways in order to make a reservation.
    Contact the Tennis Club directly at 624-104-0023
    Contact our hotel operator and ask to have your call transferred to the Tennis Club

    Email the Tennis Club at sjdgenr-tennis@oneandonlypalmilla.com
    Or simply ask Concierge and they would be more than happy to assist with setting up a reservation for you as well.

  • What if I don't make a reservation prior to arriving to the Tennis Club. Do I still have the opportunity to play?
    The Tennis Club gives priority to individuals who have made a reservation. If the courts are available you are more than welcome to reserve the space. However, if full, the Tennis Club hosts will extend the next available opening.

  • How do I get to the Tennis Club?
    One&Only Palmilla offers complimentary shuttle service to all hotel guests from Porte Corche every 20 minutes on the hour.

  • Is there a time restriction for use of the court?
    Use of the court is all based on availability. If the player reserved an hour however at the end of the allotted time wants to continue to play, our Tennis Club hosts will advise whether or not the next time slot is open. If it is available, the player is more than welcome to continue the game. If it is reserved, we will kindly have to ask you to visit the courts at another time.

  • Is there a fee for court usage?
    Court time fees are an hourly rate of $45.00 USD plus tax (11% IVA).

  • Is there a fee for equipment rentals?
    Tennis rackets and balls are offered to guests at a complimentary basis. If a guest is interested in purchasing a new can of balls the cost is $5.00 USD. Guests are also welcome to bring their own equipment.

  • Is there an additional fee if the player decides to bring a guest?
    No, there is no guest fee. All guests are included in the hourly court time charge.

  • Are the courts lit?
    Yes, all courts are fully lit with the highest, most reliable technology.

  • What type of court surfaces does the One&Only Palmilla Tennis Club offer?
    We have five courts total: 3 hard courts (plexipave-plexicushion) and 2 Har-Tru courts (green clay – currently under maintenance).

  • Is there a palapa for shade?

  • Are towels offered to players?
    Yes, fresh towels are available to players. We are looking to provide cold towels to players as well.

  • Are refreshments available at the Tennis Club?
    Yes, refrigerated water bottles and Gatorade is offered to players at a complimentary basis. A snack area and vending machine is also available for food/alternative drinks for purchase.

  • Are there any water fountains at the Tennis Club?
    Yes, we are proactively striving for greener business practices and have water dispensers on every court for guests to refill their water bottles if they choose to do so.

  • Do we provide private and/or group lessons?
    Yes, private lessons are offered. The cost for a private lesson is $99.00 USD plus tax (11% IVA). An additional $25.00 USD plus tax is charged for each additional player. We also offer clinics (including children clinics upon request) for all levels.
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